Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
When are new collections released?
KHY releases limited-edition drops periodically. Sign up for our newsletter to receive early access and launch notifications.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You may cancel within 30 minutes of purchase; after that, the standard return process applies.
Do you ship internationally?
Yes, we offer worldwide shipping. Customs duties and taxes are calculated at checkout for most destinations.
Are your materials sustainably sourced?
We are committed to responsible sourcing and work closely with manufacturers who prioritize ethical labor practices and quality materials.
How should I care for my KHY garments?
Specific care instructions are located on the inner garment tag. We recommend cold washing and air drying to maintain the integrity of the fabric.